Last updated: 20/1/2026
Universal Athlete Centre Keysborough (“UAC Keysborough”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect personal information including, but not limited to:
- Name, email address, phone number
- Date of birth and age
- Parent or guardian details (for minors)
- Membership and class booking details
- Payment and billing information
- Health or injury information (where relevant to training)
- Website usage data (via cookies and analytics tools)
2. How We Collect Information
We collect personal information when you:
- Sign up for a membership or academy program
- Register interest or submit an enquiry via our website or social media
- Book classes or services
- Communicate with us by phone, email, or in person
- Use our website (via cookies and tracking technologies)
3. How We Use Your Information
We use personal information to:
- Manage memberships, classes, and academy programs
- Process payments and administer accounts
- Communicate important updates, schedules, or changes
- Provide customer support and respond to enquiries
- Improve our services, website, and marketing efforts
- Meet legal, regulatory, and safety obligations
4. Marketing Communications
We may use your contact details to send information about our services, events, promotions, or programs. You can opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
5. Disclosure of Personal Information
We may disclose personal information to:
- Service providers (e.g. payment processors, booking software, email platforms)
- Coaches and staff where necessary to deliver services
- Legal or regulatory authorities where required by law
We do not sell or rent your personal information to third parties.
6. Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information may be stored electronically or in hard copy and is only accessible by authorised personnel.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated. Requests can be made by contacting us using the details below.
8. Children’s Privacy
We collect information about children only with the consent of a parent or legal guardian and solely for the purpose of providing our academy and training services.
9. Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience and measure website performance. You can adjust your browser settings to refuse cookies if you prefer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Universal Athlete Centre Keysborough
Email: info@uackeysy.com.au
Website: https://uackeysy.com.au
By using our website or services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.